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Returns

1 Year Money-Back Guarantee

We are confident that you will love or product and we want you to be fully satisfied with every item that you purchase online from DownLinens.com. If you are not fully satisfied with an item that you have purchased online, you may return the item within 1 year for a full refund of the purchase price.

Please contact a Customer Service Representative for more information.

Return Instructions

  • Once you have decided you would like to return your product, please go to https://www.downlinens.com/a/returns
  • Make sure to have your order number and email address used to purchase the product.
  • You will be given a prepaid FedEx shipping label to return your product.
  • The prepaid label may take up to 24 hours to appear in your email.
  • Please package the return in its original packaging if available, attach the prepaid shipping label, and drop it off at your local FedEx location.
  • Your return will be processed within 10-14 business days.